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The History of Happiness

Resumen.   

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A modern Russian adage holds that “a person who smiles a lot is either a fool or an American.” It’s true that when McDonald’s arrived in Russia, in 1990, one of its first tasks was to train clerks to seem cheerful. I’ve spent time since with Russian friends, discussing cultural rules on showing happiness, agreeing that differences remain.

A version of this article appeared in the January–February 2012 issue of Harvard Business Review.

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