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The Great Transformer

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When Jeff Immelt announced that he was stepping down as chief executive of GE, the Wall Street view of his tenure was tepid. Analysts acknowledged his leadership through 9/11 and the Great Recession. But some also hammered him for the 30% decline in GE’s share price and noted that the company’s stock was the worst-performing component in the Dow Jones Industrial Average. Those points, while fair, obscure a bigger one: Immelt utterly remade the organization he inherited from Jack Welch.

A version of this article appeared in the September–October 2017 issue of Harvard Business Review.
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