Francesca Gino

La azafata tuvo que preguntarle dos veces: "¿Quiere beber algo, señora?".

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In this fictional case study,&#160;Noelle, the CFO of an automotive parts manufacturer isn&#8217;t sure how to turnaround a seemingly toxic culture. The division had struggled through the financial crisis but was now on more stable footing, and as a numbers person, Noelle had assumed that once the division was out of the red, the people problems would go away. But after an unpleasant trip to the company&#8217;s largest plant, she realizes something needs to change. The CEO is proposing further layoffs but Noelle wonders if rallying around the people still left and transforming the culture might work better.

Case Study: Can You Fix a Toxic Culture Without Firing People?

En este estudio de caso ficticio, Noelle, la CFO de un fabricante de piezas de automóvil no está segura de cómo dar la vuelta a una cultura aparentemente tóxica. La división había pasado apuros durante la crisis financiera pero ahora se encontraba en una situación más estable y, como persona de números, Noelle había asumido que una vez que la división saliera de los números rojos, los problemas de la gente desaparecerían. Pero tras un desagradable viaje a la planta más grande de la empresa, se da cuenta de que algo tiene que cambiar. El CEO propone más despidos, pero Noelle se pregunta si reunir a la gente que aún queda y transformar la cultura podría funcionar mejor.

Estudio de caso: &iquest;Se puede arreglar una cultura t&oacute;xica sin despedir a nadie?

In this fictional case study, Noelle, the CFO of an automotive parts manufacturer isn’t sure how to turnaround a seemingly toxic culture. The division had struggled through the financial crisis but was now on more stable footing, and as a numbers person, Noelle had assumed that once the division was out of the red, the people problems would go away. But after an unpleasant trip to the company’s largest plant, she realizes something needs to change. The CEO is proposing further layoffs but Noelle wonders if rallying around the people still left and transforming the culture might work better.

Estudio de caso: ¿Se puede arreglar una cultura tóxica sin despedir a nadie?

Resumen.

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