Featuring Alex Clemente, Managing Director, Harvard Business Review Analytic Services (HBR-AS); Greg Jacobi, VP & GM, Salesforce Banking Solutions Strategy; and Sachin Tandon, Global Banking Business Development, AWS
From transactions and fraud prevention to risk analysis and customer service, data is at the core of just about every aspect of the financial services sector.
To maximize the value of their data, financial services institutions (FSIs) are investing in technologies—like cloud and AI—to increase revenue, personalization, and productivity while decreasing costs by streamlining operations. They are pursuing these opportunities while addressing challenges of keeping data secure, complying with regulations, and ensuring customer trust.
In this webinar, HBR-AS’s Alex Clemente shared findings from new HBR-AS research about the importance of data and technology in financial services.
Then, financial services experts from Salesforce and AWS shared their perspectives on the challenges and opportunities related to data and technology for FSIs.