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Marketing at the Speed of Culture

Kirsten Ulve

In February 2013, during Super Bowl XLVII, the stadium lights at the Mercedes-Benz Superdome in New Orleans suddenly went out. The blackout lasted 34 minutes. Broadcasters vamped with images of players milling around while their producers scrambled. The millions of Americans watching at home started to do something that was becoming more and more common at the time: They scrolled through Twitter.

A version of this article appeared in the January–February 2026 issue of Harvard Business Review.

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