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Research: When Are Customers Willing to Try a New Technology?
Innovation Digital ArticleMarketers need to meet people during unexpected pockets of free time. -
The Importance of Trust and Transparency in Retail Media Networks
Advertising Digital ArticleRetailers built their RMNs on supplier dollars. Now they must earn them. -
Research: Marketing Tech Is Broken. Here’s How to Fix It.
Marketing Digital ArticleThis report card offers a systematic approach to identifying and addressing the problem. -
How to Get Celebrity Investors to Back Your Business
Sales and marketing Digital ArticleHigh-profile shareholders bring more than money—they bring reputation. -
How Gen AI Is Transforming Market Research
AI and machine learning Magazine ArticleA guide to the most promising opportunities. -
What Sets AI-Driven Companies Apart
Generative AI Digital ArticleThree operational differences that allow them to make the most of the technology. -
3 Ways to Make Sure High Performers Feel Valued
Emotional intelligence Digital ArticleFeeling like they don’t matter is a leading — and preventable — reason that top employees quit. -
There Really Is a “Sales Gene”
Sales and marketing Magazine ArticleOf the employees we studied, those with superior sales performance were genetically different from the rest of the group. -
When It Comes to Influencers, Smaller Can Be Better
Marketing Magazine ArticleCompanies that rely on celebrities with lots of followers are missing out. -
The New Rules of Marketing Across Channels
AI and machine learning Digital ArticleStrategies for navigating a new kind of communication landscape: the “echoverse.” -
What Makes a Successful Celebrity Brand?
Marketing SpotlightStars are using their influencer status to launch their own products and capture more profits for themselves. -
How Inclusive Brands Fuel Growth
Marketing Magazine ArticleThey unlock new sources of value by meeting the needs of underrecognized customers. -
How Marketers Choose College Athlete Influencers
Marketing SpotlightHere are the characteristics that matter most. -
Winning at Influencer Marketing
Marketing SpotlightOver the past 20 years the social media influencer industry has completely rearranged the way information and culture are conceived, produced, marketed, and shared. This month’s Spotlight package looks at how brands are responding. -
Should Your Brand Hire a Virtual Influencer?
Marketing SpotlightRelying on AI-generated personalities can be a low-risk, high-engagement strategy. -
How One Marketing Team Made AI Part of Its Daily Work
Marketing Digital ArticleNine out of ten marketers agree: Organizations must increase their use of AI if they want to stay competitive. -
Put Marketing at the Core of Your Growth Strategy
Marketing Digital ArticleThree ways to use marketing as a lever for growth, according to McKinsey research. -
Are Your Ads Funding Disinformation?
Advertising Digital ArticleOnline advertising is opaque and often funnels money to sites that can damage your brand. Here’s how companies can protect themselves. -
How the Pandemic Changed Marketing Channels
Marketing Digital ArticleA new survey of more than 300 marketing leaders identified five key trends. -
Research: How to Effectively Market Green Products
Business management Digital ArticleA study involving nine leading brands reveals the messaging that resonates and boosts market share.
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The Finsbury Glover Hering Proposal (A)
Employee retention Case Study11.95View Details In June 2018, Roland Rudd (founder of London-based communications firm Finsbury), Alex Geiser (managing partner of the German strategic communications... -
POOK Technology: How AI Drives Business Value and Enhances Productivity
Change management Case Study11.95View Details POOK Technology is a comprehensive brand management company. In 2018, POOK implemented the Amoeba Management model and initiated a digital transformation... -
Reddit
Technology and analytics Case Study11.95View Details By early 2025, Reddit had transformed itself from its chaotic early-internet roots into a publicly traded company with growing revenue from advertising... -
Dominion Voting Systems v. Fox News
Business and society Case Study11.95View Details The case examines the Dominion Voting Systems and Fox News defamation settlement based upon statements made on air in the aftermath of the 2020 presidential... -
Stagwell: AI and the Future of Marketing
AI and machine learning Case Study11.95View Details In early 2025, Mark Penn, Founder, CEO and Chairman of Stagwell, a global marketing company with a network of over 70+ agencies that served over 4000... -
Royal Enfield: Balancing Tradition and Trend
Manufacturing processes Case Study11.95View Details In early 2023, Siddhartha Lal, managing director of Eicher Motors Limited (Eicher Motors), headquartered in Gurugram, India, grappled with a pressing... -
Apax Partners: Deciding Whether to Bid for Trader Corporation
Digital transformation Case Study11.95View Details Apax Partners' investment committee was schedule to meet on March 21, 2011, to decide whether to invest in Trader Corporation, a Canadian classified advertising... -
Singapore's National Council Against Drug Abuse: Bringing Across the Message that "Every High Ends in a Low"
Health and wellness Case Study11.95View Details In April 2024, Tan Chong Huat had just taken over as the new Chairman of Singapore's National Council Against Drug Abuse (NCADA), and he had found the... -
Click & Mortar at a Critical Juncture: The Challenges of Using AI in a Digital Marketing Agency
AI and machine learning Case Study11.95View Details In 2023, artificial intelligence was experiencing unprecedented growth and development, affecting both client relations and company positioning in the... -
Emotional Marketing: Using Social Taboos, Embarrassment and Fear
Advertising Case Study11.95View Details The use of intense emotions in marketing campaigns is not unusual. This case illustrates the use of negative emotions in advertising in order to decrease... -
HubSpot and Motion AI (B): Generative AI Opportunities
AI and machine learning Case Study5.00View Details The technologies driving artificial intelligence (AI) had progressed significantly since HubSpot's acquisition of Motion AI in 2017. Generative AI was... -
Simira Diagnostics: Is Crafting the Brand Identity Enough?
Healthcare and treatment Case Study11.95View Details In January 2023, the diagnostic services provider Simira Diagnostics (Simira), founded in Navi Mumbai, India, in 2017, decided to launch a company-wide... -
Avocados from Mexico: Success in an Omnichannel World
Advertising Case Study11.95View Details Avocados from Mexico (AFM) is a marketing organization that exists to 1) build brand equity for avocados exported from Mexico to the United States and... -
Amperity: First-Party Data at a Crossroads
AI and machine learning Case Study11.95View Details In the summer of 2023, Amperity management was facing a critical decision on its future direction. Given the dramatic changes occurring within the digital... -
Unintended Consequences of Algorithmic Personalization
Business ethics Case Study11.95View Details "Unintended Consequences of Algorithmic Personalization" (HBS No. 524-052) investigates algorithmic bias in marketing through four case studies featuring... -
Morocco: Country Image Management and Nation Branding
Brand management Case Study11.95View Details The case presents information about Morocco as a rapidly developing emerging economy which is achieving notable success in a range of global business... -
SundaySky: Changing Customer Experiences Through Personalized Video
AI and machine learning Case Study11.95View Details In June 2023, SundaySky CEO Jim Dicso considers growth strategies. The software-as-a-service company provided software to create advertising videos, customer... -
HCF Health Insurance: Brand Repositioning Project
Case Study11.95View Details By 2015, HCF, Australia's largest not-for-profit health fund, had become a tired brand that did not appeal to younger consumers despite eighty years of... -
Mamaearth: Navigating Growth Beyond Baby Care
Brand management Case Study11.95View Details Mamaearth, founded in 2016, started as a direct-to-consumer personal-care brand and carved a niche for itself as a trusted, toxin-free baby-care, skin-care,... -
Mohamed Salah
Marketing Case Study11.95View Details In June 2022, Mohamed Salah, one of the world's best soccer players, and his lawyer and advisor Ramy Abbas Issa were in ongoing discussions with top English...