Internal communication

A metaphor is a lightning flash—it illuminates the landscape in an instant, helping to calm the brain, coordinate energy, and clarify direction.

Leaders spend too much time on tone and narrative. Instead, they need to model the new culture they’re trying to create.

The HBR Playbook on keeping employees motivated in troubling times.

Leaders need to intervene at the points where critical information often gets lost.

The never-ending onslaught of DMs, emails, and meeting invites is costing your team more than time.

And what businesses can do to help restore psychological safety in their communities.

The HBR Executive Playbook on when and how to share negative updates with your directors.

What you say (and how you say it) can either offer relief—or create more pressure.

Three behaviors that can undermine you—and how to counteract them.

Targeted solutions to help you break down internal barriers.

How you communicate about your policies can be just as important as what those policies are.

Thriving organizations are created and sustained by thriving people.

It’s not just who’s in the room—it’s how they behave together.

And what to do about it

From championship NFL teams to the boardrooms of top corporations, effective teamwork is a crucial ingredient in success—but it’s extremely challenging to achieve. Here’s how to get the most from your teams.

Most leaders struggle to explain big decisions in a way that makes sense to employees.

Two low-cost, low-risk suggestions that can boost belonging.

Lessons from one company on how to navigate the ups and downs of going flat.

New research examines whether LLMs can teach people conflict-mediation techniques at scale.

Strategies to empower people instead of increasing their anxiety.