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Beware a Culture of Busyness

Pelle Cass

In my 2019 book, The Power of Human, I recount an anecdote about a man who immigrated to the United States and soon came to believe that the word “busy” meant “good” because when he asked people, “How are you doing?” they often responded, “Busy.” Nora Rosendahl, the chief operating officer of the performance coaching firm Hintsa, discovered the same thing when she conducted a small social experiment by documenting answers to the question “How are you?” over the course of a week. By her count, nearly eight out of 10 people said, “Busy.”

A version of this article appeared in the March–April 2023 issue of Harvard Business Review.

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