Privacy and confidentiality

Research shows that leaders tend to reveal too little about themselves, eroding employee trust.

Four research-based imperatives for executives.

Three lessons for other digital platforms.

Protecting confidential company information can increase employee stress, but also help them find meaning in their work.

Know what to listen for—and how to respond.

Despite traditional exit interviews, managers often don’t understand exactly why employees leave. Nor do they know how to respond effectively to feedback.

Entrusting employees with privileged information signals the organization’s confidence in them.

Non-disclosure agreements that restrict your ability to report misconduct to the government are illegal in the U.S.

Speed and efficiency used to be the priority. Now issues such as safety and privacy matter too.

Artificial intelligence is arguably one of our generation’s most transformative technological advancements, and its applications in business are wide-ranging and expanding. But it brings risks and challenges. This Spotlight package will help leaders address them.

A guide to realizing its benefits while limiting its risks

Consumers have lost confidence in tech — and the companies who develop it. Here’s how organizations can restore digital trust.

Researchers studied 400 e-commerce firms to understand how they balanced efficiency and compliance.

Four research-backed recommendations.

People prefer a personalized message — but are also skeptical of how companies use their data. Here’s how to thread the needle.

Research shows that these systems are often discriminatory, alienating, and deeply stressful for job seekers.

It claims Apple’s plan to give users more control over their data will harm small businesses. But the facts don’t add up.

Analytics and automation technologies make it easier than you might expect.

The pandemic has rapidly transformed many companies’ business models.